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What is required to get the full support period? The product firmware will be maintained during this period with stability and security releases. When a product has an AXIS OS maintenance date, what does that mean? Only maintained during hardware warranty. Firmware tag exampleĪXIS OS active track providing new features, security and other improvements.ĪXIS OS long-term support track (LTS) providing security and maintain compatibility. Please see below a list of common firmware tags that indicate different AXIS OS tracks as seen in the picture above.
It is recommend to only AXIS OS versions that are supported. Older unsupported versions will periodically be removed due to known bugs and cybersecurity vulnerabilities that are corrected in later releases.
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Which AXIS OS tracks are available for an Axis edge device can be obtained when downloading AXIS OS from the download page.įirmware can also be found on the product support page for each product, where you can find all available supported firmware and some older versions. Note that actual firmware notation and release dates may differ from those in the diagram.
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Recommended upgrade path for switching LTS tracks when a new LTS track is available.
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The products should be updated in a controlled and supervised manner after verification that firmware on the new LTS track works as expected in your environment. Please note that a newer LTS track may include new features, changes to default settings, and performance adjustments that could affect compatibility with your system. In a long-term perspective, it is therefore recommended to switch to a newer LTS track.
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At some point though, technical limitations may make it impossible to update certain components of the firmware. All LTS tracks maintain a high level of stability through long-term bug fixing without adding new features. With time, there will be several LTS tracks available for a product. Since compatibility is maintained within each LTS tracks, it’s safe to use other versions on that track as well.
The reason most VMS's only list one version is because that's the version they've been certified with. What do I do?Īnswer: If a VMS is compatible with one version on the LTS track, it is also compatible with the upcoming releases on that track. version 9.80.3.2 on LTS 2020, but I can´t find that on. Question: My VMS states that it must use a certain version of the LTS track, e.g. Question: With my Axis product running on the LTS 2020 (9.80) track, should I consider updating to the new LTS track?Īnswer: Yes, but you should coordinate the change with your other schedules, e.g., VMS upgrade, network maintenance, and camera replacement cycle. A new LTS track is available every two years. Question: I would like to run my Axis product on an LTS track, but currently there is no LTS track available?Īnswer: Your product was launched between two LTS tracks. It is recommended to continuously update the product on the AXIS OS active track until an LTS track is available. Question: With my Axis product running on the LTS 2020 (9.80) track, should I consider updating to the latest AXIS OS active track?Īnswer: It is recommended to stay on the LTS 2020 (9.80) track but update to the latest version on that track as long as it is maintained, unless there is a need for new features available from the AXIS OS active track. If you intend to use the AXIS OS active track, you should update to the latest available. But since there may be several coexisting tracks, which "latest firmware" should you choose? If you use an LTS track, you should normally update to the latest version on the same AXIS LTS track. Axis Technical Services will also recommend that you update to the latest when reporting issues related to an Axis product. An upgrade from AXIS OS 10.5 to AXIS OS 10.9 should be performed by upgrading through the available AXIS OS 10.6, 10.7 and 10.8 if they are available on Maintaining a upgrade strategy ensures that your Axis product receives continuous improvements to its firmware. Instead, use all available releases in-between your actual AXIS OS version and the target release of the Axis device. It is also recommended to avoid upgrading with longer version gaps, such as upgrading directly from AXIS OS 10.5 to AXIS OS 10.9. If upgrading via the web interface it is required to always go through each major LTS track.
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